Who is responsible for your information?
Brightmirth is a free social casino website for adults. The website operator is responsible for the personal information processed through this service. Contact: contact@brightmirth.co.uk.
What information is used?
- Enquiries: the name, email address, subject and message you enter in our contact form, and any follow-up correspondence.
- Security and delivery: the contact-page session identifier, a form security token and the time of your last sending attempt. The web server may record IP addresses, requested pages, timestamps, browser information and technical errors in access or security logs.
- Age confirmation: a yes/no confirmation stored in your browser tab. We do not request a date of birth or identity document.
There are no player accounts, payments, advertising pixels or analytics services in this website. External demos are supplied by Pragmatic Play. When you choose to load a demo, the provider receives your IP address, browser/device information and gameplay requests. It may use cookies or similar storage for its game. We do not maintain a player database.
Why information is used
We use enquiry information to answer questions and manage support, relying on our legitimate interests in operating and supporting the website. Where relevant, we also process information to take steps at your request before entering a contract, fulfil a contract, or meet legal obligations. Security data helps prevent spam and protect the service. We do not use contact enquiries for promotional mailing lists.
Service providers and international transfers
The hosting provider and the email service used by the operator may process technical information and correspondence to provide those services. Contact messages are delivered to the operator’s mailbox. Information is not sold or shared with advertising networks.
If a service provider processes personal information internationally, the operator must use an applicable adequacy arrangement or other appropriate transfer safeguards. Contact us for details of the providers, processing locations and safeguards applicable to your enquiry.
How long information is kept
Our retention policy is to delete routine enquiries within 12 months of resolution unless a longer period is needed for a legal obligation or dispute. Server access and security logs should normally be rotated within 30 days, except where needed to investigate an incident. The operator is responsible for configuring the hosting and email systems to follow these periods.
Contact-session information expires with the server session. The browser age confirmation is session-scoped. The provider determines the duration of demo balances and game storage. Browser session restoration can sometimes restore session-scoped storage.
Your rights
Depending on the circumstances, applicable data protection law gives you rights to access, correct or erase personal information, restrict processing, object to processing based on legitimate interests, and receive portable data where applicable. Where consent is used, you may withdraw it. Contact us at the address above to make a request. We normally respond within one month, subject to lawful extensions and exceptions.
You may complain to the Information Commissioner’s Office (ICO).
Children and external links
This service is for adults aged 18 and over. If you believe a child has provided personal information, please contact us so we can investigate and remove it where appropriate. External support links have their own privacy practices. Our website artwork, styles and fonts are hosted locally. Embedded demos connect to Pragmatic Play after you choose to load them; its privacy practices apply to those connections.
Updates
This notice may change if the website’s actual data practices change. The date above identifies this version.